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Before anything syncs, Bridgeful reads your main store and each connected store and matches their products, so a change reaches the right product on every store. It matches each variant by:
  1. SKU
  2. Barcode, when the SKU doesn’t match
  3. Handle, for products without SKUs or barcodes
SKUs and barcodes are compared without spaces at either end and regardless of upper or lower case.

Unmatched products

A product Bridgeful can’t match safely is left for you to decide. Nothing syncs for it on that store until you do. A store’s page lists them under Unmatched products, with the reason:

Map, create or fix it

For each unmatched product, choose one:
  • Map: pick the product on the other store that it should sync with.
  • Create: Bridgeful creates it on the other store, as set in product sync.
  • Edit in Shopify: fix the SKU or barcode in Shopify. Bridgeful picks up the change and matches it on its own.
Products that exist only on a connected store are that store’s own: Bridgeful leaves them alone, and offers them as choices when you map. New products are matched as they’re added, so a product you create later on both stores is matched without you doing anything.