Which store should be my main store?
Which store should be my main store?
The one whose products, prices and descriptions you want the others to follow. Products and collections sync from the main store, and inventory moves both ways whichever store you pick. The main store also holds the plan.
How fast do changes sync?
How fast do changes sync?
Inventory changes usually reach the other stores within seconds. Product and collection changes follow shortly after they’re saved.
Does Bridgeful change anything before I'm ready?
Does Bridgeful change anything before I'm ready?
No. Nothing changes in any store until you choose Start sync at the end of setup, and every change after that is listed in Activity.
Why is a product waiting?
Why is a product waiting?
Bridgeful couldn’t match it safely on that store, for example because no product there has the same SKU, barcode or handle, or two products share a SKU. Nothing syncs for it there until you map it, create it, or fix its SKU or barcode in Shopify. See matching.
Do all my locations have to sync?
Do all my locations have to sync?
No. Only paired locations sync. Leave a location unpaired and it keeps its own numbers.
Can I edit products on a connected store?
Can I edit products on a connected store?
Yes, for any part you’ve switched off in product sync: those are left for each store to edit. Parts switched on follow the main store, so a change made to them on a connected store is replaced by the main store’s next change.
What happens if I unlink a store?
What happens if I unlink a store?
Syncing stops straight away and nothing in either store changes. You can connect it again later.
Can my stores use different currencies?
Can my stores use different currencies?
Yes. Add a currency rate under Price rules and prices are converted on the way. Without a rate, prices are copied as numbers.
Do connected stores need their own plan?
Do connected stores need their own plan?
No. The main store’s plan covers them.
What happens when my trial ends?
What happens when my trial ends?
Nothing is charged automatically. Bridgeful becomes read-only, keeps syncing for 7 more days, then stops. See plans and billing.
Does Bridgeful sync orders, customers or discounts?
Does Bridgeful sync orders, customers or discounts?
Not yet. Bridgeful syncs inventory, products and collections today.