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The assistant answers questions about Bridgeful and about your own stores. Open it with the sparkle button in the corner of any page.

What it can answer

The assistant reads your sync data, so it can answer questions like:
  • Which stores are in sync, and which need attention?
  • Why is this product waiting on my EU store?
  • What changed on my wholesale store this week, and did anything fail?
  • Which locations are paired with my main store?
  • How do I set up price rules for a store in another currency?
Opened from a product or a store’s page, it already knows which one you’re looking at. It only reads. It never changes your stores, your settings or your products: when something needs changing, it tells you where to do it.

Reaching a person

Ask for a person at any time and the assistant hands the conversation to our team, with the context of what you asked. You can also go straight to us with Contact support in Settings, or by email at support@bridgeful.app. When our team replies, the reply appears in the same chat. If you’re not in Bridgeful at the time, we email it to you, and replying to that email adds your answer to the chat.

Feedback

Each answer has a thumbs up and a thumbs down. They tell us what to improve, and a thumbs down sends that answer to our quality checks.