> ## Documentation Index > Fetch the complete documentation index at: https://docs.bridgeful.app/llms.txt > Use this file to discover all available pages before exploring further. # Terms of Service > The terms governing your use of the Bridgeful Shopify app: your account, plan and billing, acceptable use, and how the agreement can end. **Last Updated:** November 15, 2026 ## Overview These Terms of Service ("Terms") govern your use of the Bridgeful application ("the App"), a Shopify application operated by Bridgeful ("we", "us", "our"). By installing or using the App, you agree to be bound by these Terms. ## Service Description The App keeps two or more Shopify stores in sync. Specifically, the App allows you to: * Link a main store to one or more connected stores * Match products and variants across stores by SKU, barcode or handle, or by hand * Keep inventory levels in step between paired locations * Keep products and collections on connected stores in step with the main store, for the parts you choose * See every change the App makes, in Activity * Ask an AI assistant about your stores and your sync, and reach our support team The App changes data in your connected stores as you have set up the sync. You are responsible for choosing what syncs, which locations are paired, and which store is the main store. ## Eligibility To use the App, you must: * Be at least 18 years of age * Have the authority to bind the business entity that owns the Shopify store * Maintain an active Shopify store with a valid subscription * Agree to these Terms and our [Privacy Policy](https://docs.bridgeful.app/policies/privacy-policy.md) ## Account and Access * You are responsible for maintaining the security of your Shopify account * You must provide accurate and current information * You may not share, transfer, or sublicense your access to the App * We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your internal business purposes ## Acceptable Use You agree not to: * Use the App for any unlawful purpose or in violation of any applicable laws * Attempt to reverse engineer, decompile, or disassemble the App * Interfere with or disrupt the App's infrastructure or other users' access * Use the App to transmit malware, spam, or other harmful content * Exceed reasonable usage limits or abuse API access * Resell, redistribute, or sublicense the App or its data ## Fees and Billing * Subscription fees are as specified on the Shopify App Store listing and within the App * All billing is processed through the Shopify App Store; we do not directly handle payment information * Fees are billed monthly or yearly in accordance with your selected plan * The plan is held by the main store and covers its connected stores * New installations include a 14-day free trial with full access; no charge is made unless you choose a plan * Development stores use the App free until they move to a paid Shopify plan * If a free trial ends without a plan, access is restricted, syncing stops, and data is subsequently deleted in accordance with our Privacy Policy * We reserve the right to change pricing with 30 days' notice ## Data and Privacy * Our collection and use of data is governed by our [Privacy Policy](https://docs.bridgeful.app/policies/privacy-policy.md). * For EU/UK merchants, a separate [Data Processing Agreement](https://docs.bridgeful.app/policies/data-processing-agreement.md) forms part of these Terms and satisfies Article 28 of the GDPR. * You retain ownership of all data originating from your Shopify store. * We generate sync records (matches between your stores' products and locations, and a log of every change) from your store data to provide the service. * The App reads and writes your stores' products, collections, inventory and publications only to keep your linked stores in sync as you have set it up. The permission scopes and what each is used for are listed in our [Privacy Policy](https://docs.bridgeful.app/policies/privacy-policy.md#data-security). ## Intellectual Property * The App, including its design, code, algorithms, documentation, and branding, is owned by Bridgeful and protected by applicable intellectual property laws * You may not copy, modify, or create derivative works of the App * Feedback or suggestions you provide may be used by us without obligation to you ## Service Availability * We strive to maintain high availability but do not guarantee uninterrupted access * The App is provided "as is" and "as available" * We may perform maintenance, updates, or modifications that temporarily affect availability * We will make reasonable efforts to notify you of planned downtime ## Disclaimer of Warranties TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that: * The App will meet all of your requirements * The App will be uninterrupted, timely, secure, or error-free * Every change will reach every store, or arrive in a particular order or time * Any defects will be corrected ## Limitation of Liability TO THE MAXIMUM EXTENT PERMITTED BY LAW: * Our total liability for any claims arising from your use of the App shall not exceed the greater of (a) the total fees paid by you in the 12 months preceding the claim, or (b) \$100 USD * We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities * We are not liable for overselling, pricing or listing errors, or other losses arising from how the sync is set up, from changes made in your stores outside the App, or from a change that did not reach a store ## Indemnification You agree to indemnify and hold harmless Bridgeful, its officers, directors, and employees from any claims, damages, or expenses (including reasonable legal fees) arising from: * Your use of the App * Your violation of these Terms * Your violation of any third-party rights * Any data you provide through the App ## Termination ### By You * You may terminate at any time by uninstalling the App from your Shopify store * No refunds are provided for partial billing periods unless required by applicable law ### By Us * We may suspend or terminate your access with 30 days' written notice * We may terminate immediately if you breach these Terms, engage in fraudulent activity, or pose a security risk * We may discontinue the App entirely with 60 days' notice ### Effect of Termination * Upon uninstallation, your data is retained for 48 hours in case of reinstallation * After 48 hours, all data is permanently deleted in accordance with our Privacy Policy * Sections on liability, indemnification, intellectual property, and dispute resolution survive termination ## Changes to These Terms * We may update these Terms from time to time * Material changes will be communicated via the App or email with at least 30 days' notice * Continued use of the App after changes take effect constitutes acceptance * If you disagree with changes, you may uninstall the App before they take effect ## Governing Law These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or your use of the App shall be resolved in the courts of England and Wales. ## Severability If any provision of these Terms is found to be unenforceable, the remaining provisions shall continue in full force and effect. ## Entire Agreement These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bridgeful regarding the App and supersede any prior agreements. ## Contact Us If you have questions about these Terms, please contact us: * **Email:** [support@bridgeful.app](mailto:support@bridgeful.app) This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.